Join the team at UNICEF as a Marketing Retention Assistant. Apply today!

Are you seeking a chance to have a meaningful impact on the world? Employment with the United Nations Children’s Fund presents a special opportunity to promote humanitarian and developmental aid to children worldwide. Whether it’s through humanitarian assistance or advocating for human rights, the UNCEF offers a platform where enthusiastic individuals can address the urgent challenges that humanity faces today.

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UNICEF, originally called the United Nations International Children’s Emergency Fund in full, now officially United Nations Children’s Fund, is an agency of the United Nations responsible for providing humanitarian and developmental aid to children worldwide.

Why work at UNICEF

  1. Global Impact: UNICEF is a leading international organization dedicated to promoting the rights and well-being of children worldwide. By working at UNICEF, you have the opportunity to contribute to meaningful and impactful work that directly improves the lives of children in need. You can make a difference in areas such as child health and nutrition, education, child protection, and emergency response.
  2. Humanitarian Focus: UNICEF operates in some of the world’s most challenging and crisis-affected regions. By working at UNICEF, you can be part of humanitarian efforts and contribute to emergency response efforts during conflicts, natural disasters, and other crises. This allows you to work in a dynamic and fast-paced environment where your skills and expertise can have a direct impact on saving lives and helping communities recover.
  3. Multidisciplinary Approach: UNICEF brings together professionals from various disciplines, including health, education, social sciences, communications, and program management. Working at UNICEF provides an opportunity to collaborate with experts from diverse backgrounds, fostering a multidisciplinary approach to addressing complex issues affecting children. This collaborative environment can broaden your knowledge and skills and enhance your professional development.

Details to the Marketing Retention Assistant Post

Job no: 571716
Contract type: Fixed Term Appointment
Duty Station: Quito
Level: G-4
Location: Ecuador
Categories: Fund Raising

Duties and Responsibilities

1. Exhaustive planning of the donors’ cultivation and retention program.

▪ Assist in the definition of objectives, strategies, contents, components and timing of the different activities and campaigns.

▪ Assist in the preparation of the cultivating and retention campaign’s KPI by providing reports.

2. Effective implementation of donors’ cultivation and retention program.

▪ Assist in the definition and development of content by collecting data from UNICEF’s vision, children’s rights and work for children in the country and abroad for all kind of content materials for pledge donors.

▪ Assist to implement different activities and campaigns that increase lifetime support value (welcoming, nurturing actions, saving, value maximization, loyalty and retention and ad hoc actions for each defined target).

▪Produce periodic reports and ad hoc reports of activities that are undertaken, according to the house list cultivation and retention program.

3. Maintain excellent knowledge about donors and their behavior. Identification and segmentation of the database.

▪Assist in the knowledge and analysis of donors and their behavior (donor’s insight) by generating reports and basic analysis.

▪ Assist in the implementation of researches in order to understand donor’s behavior, needs and emotional bonds with UNICEF by coordinating the researches.

4. Reduce the risk of donors’ cancellations and optimize the business practices.

▪ Assist in the identification of the new practices that could be introduced or suggest modifications to existing practices that could reduce the risk of donors’ cancellations.

▪ Assist in the implementation of the new practices and modifications to existing practices.

▪ Prepare periodic reports and basic analysis.

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: Completion of Secondary School. Technical and/or University level courses or degree in marketing, sales, publicity, communication, business administration or related areas will be an asset.

• Work Experience: A minimum of 4 years of practical work experience in customer loyalty/cultivation/retention, post-sale services, processes of mass contact with customers’ databases (emailing, direct marketing, telemarketing, SMS, Whatsapp, etc.), benefit chains/cards for massive groups of people or similar services. For this position, a bachelor’s degree from a recognized academic institution in a relevant field may replace three years of related work experience. A master’s degree may replace additional two years.

 Language Requirements: Fluency in Spanish is essential. Working knowledge of English. Excellent communication and writing skills in Spanish is required.


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