Exciting opportunity alert: UNDP is looking for a Business and Operation Management Associate. Don’t miss out, apply now!

Are you seeking a chance to have a meaningful impact on the world? Employment with the United Nations Development Programme presents a special opportunity to contribute to eliminate poverty and achieve sustainable economic growth and human development.. Whether it’s through humanitarian assistance or advocating for human rights, the UNDP offers a platform where enthusiastic individuals can address the urgent challenges that humanity faces today.

About UNDP

The United Nations Development Programme is a United Nations agency tasked with helping countries eliminate poverty and achieve sustainable economic growth and human development. The UNDP emphasizes on developing local capacity towards long-term self-sufficiency and prosperity.

Why work at UNDP

  1. Global Impact: UNDP is the leading United Nations organization dedicated to eradicating poverty, reducing inequalities, and promoting sustainable development worldwide. By working at UNDP, you have the opportunity to contribute to addressing some of the world’s most pressing challenges, such as poverty, climate change, gender equality, and social injustice.
  2. Mission-Driven Work: UNDP’s mission is to help countries achieve sustainable development by providing policy advice, technical expertise, and financial resources. As an employee, you become part of a global network of professionals committed to making a positive difference in people’s lives and improving the well-being of communities around the world.
  3. Diverse and Inclusive Environment: UNDP is an international organization that values diversity and inclusiveness. It brings together professionals from various backgrounds, cultures, and disciplines, fostering an enriching and collaborative work environment. Working at UNDP allows you to interact with people from different countries and cultures, broadening your perspective and promoting cross-cultural understanding.

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Details to the Post

Location: Amman, Jordan
Posting Date: 05/06/2024, 10:23 PM
Application Deadline: 05/20/2024, 10:23 PM
Job Schedule: Full time
Agency: UNDP
Grade: NPSA-6
Vacancy Type: National Personnel Service Agreement
Practice Area: Effectiveness
Bureau: Regional Bureau for Arab States
Contract Duration: 1 Year with possibility for extension

  1. Scope of Work

The primary responsibilities of the Business and Operation Management Associate include:

  1. Supporting the implementation of administrative, financial, and operational plans for the exhibition.
  2. Assisting in business development and ensuring the sustainability of the exhibition.
  3. Supporting knowledge-building and sharing within the exhibition team.

Specific tasks include:

  • Ensuring the implementation of administrative, financial, and operational plans for the exhibition.
  • Providing input in the preparation of Standard Operating Procedures (SOPs) for the exhibition.
  • Ensuring compliance with UNDP rules, regulations, policies, and strategies for all operational programs and activities.
  • Coordinating with exhibition teams, visitors, and vendors to ensure smooth day-to-day operations.
  • Supporting the development and implementation of financial monitoring systems to track revenue, expenses, and overall financial transactions.
  • Analyzing financial data to identify areas for improvement and opportunities for increased profitability.
  • Maintaining proper control of documentation supporting the procurement process and maintaining a filing system for payment records and documents.
  • Assisting in monitoring, controlling, and implementing exhibition security, safety, and maintenance plans and services.
  • Assisting in the development and assessment of the exhibition’s business model to ensure standardized operations, financial sustainability, and growth.
  • Supporting the management of the exhibition as a business cost center.
  • Aligning promotional efforts with the exhibition’s business model.
  • Supporting branding initiatives that contribute to revenue-generating strategies and enhance the exhibition’s market positioning.
  • Monitoring industry trends and market demands to proactively adapt the business model.
  • Prioritizing innovative solutions to enhance revenue and visitor experiences.
  • Supporting training needs assessment and the implementation of staff development programs.
  • Fostering a positive and collaborative work culture within the exhibition team.
  • Ensuring staff is well-equipped to handle diverse responsibilities effectively.
  • Participating in trainings and orientations for operations/exhibition teams on administration.
  • Performing any other tasks assigned by the supervisor, given the nature of the project.
  1. Institutional Arrangement

The Business and Operation Management Associate will work under the supervision of the Projects Coordination Specialist at the Sustainable Green Pathways and Inclusive Growth Portfolio at UNDP Jordan Country Office. The associate will be based at the exhibition site and will closely collaborate with the relevant teams of UNDP JO and partners.

  1. Competencies

Core Competencies:

  • Achieve Results: Plans and monitors work, pays attention to details, delivers quality work by the deadline.
  • Think Innovatively: Open to creative ideas, known risks, pragmatic problem solver, makes improvements.
  • Learn Continuously: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback.
  • Adapt with Agility: Adapts to change, handles ambiguity/uncertainty constructively, is flexible.
  • Act with Determination: Shows drive and motivation, able to deliver calmly in the face of adversity, confident.
  • Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships.
  • Enable Diversity and Inclusion: Appreciates/respects differences, aware of unconscious bias, confronts discrimination.

Cross-functional & Technical Competencies:

  • Documents and records management: Overall document (hard or electronic) management, registry and retention policy, including storing and archiving.
  • Events management (including retreats, trainings, and meetings): Support with event management, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements.
  • Customer Satisfaction/Client Management: Ability to respond timely and appropriately to customer needs, provide consistent solutions, and deliver timely and quality results.
  • Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies and understand their impact.
  • Communication: Ability to communicate clearly and concisely, tailor messages to the audience, and manage internal and external communications.
  • Working with Evidence and Data: Ability to inspect, cleanse, transform, and model data to inform decision-making.
  1. Minimum Qualifications of the Successful NPSA

Minimum Education Requirements:

  • Completion of secondary education is required.
  • A university degree in Business, Finance, Administration, or an equivalent field will be given due consideration but is not a requirement.

Minimum Years of Relevant Work Experience:

  • A minimum of six years (with a high school degree) or three years (with a Bachelor’s degree) of relevant experience in administration, business development and management, financing, or related fields.

Required Skills:

  • Previous experience in administering business, profit, and cost centers.
  • Experience in budgeting and financial management.
  • Excellent computer and word processing skills.
  • Previous experience in customer care and services.
  • Previous experience in marketing services.

Desired Skills (in addition to the competencies covered in the Competencies section):

  • Proven experience in preparing Standard Operating Procedures (SOPs).
  • Practical experience in designing customer service surveys.
  • Experience in training of trainers (ToT).
  • Experience in bookkeeping and archiving systems.
  • Proven experience in communication and presentation skills.

Required Languages:

  • Proficient in both written and oral Arabic and English.

Professional Certificates: N/A


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