WHO is actively seeking a program assistant. Apply Now.

Are you seeking a chance to have a meaningful impact on the world? Employment with the World Health Organization presents a special opportunity to contribute to promoting health, keeping the world safe, and serving the vulnerable. Whether it’s through humanitarian assistance or advocating for human rights, WHO offers a platform where enthusiastic individuals can address the urgent challenges that humanity faces today.

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About WHO

WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

Why work at WHO

WHO offers a dynamic work environment, opportunities for professional development and a competitive pay and benefits package. We are committed to achieving a diverse, multicultural and gender balanced workforce with broad representation from our Member States.

  1. Global Impact: WHO is a leading international organization dedicated to promoting health, preventing diseases, and improving healthcare worldwide. By working at WHO, you have the opportunity to contribute to global health efforts and make a positive impact on the lives of people around the world.
  2. Meaningful Work: WHO’s work is focused on addressing critical health issues and challenges, such as pandemics, communicable diseases, non-communicable diseases, health emergencies, and health inequalities. Your work at WHO can directly contribute to saving lives, improving health outcomes, and promoting equity in healthcare.

Details On the Post

Programme Assistant (HSS Cluster) – (2403516)

Grade: G5
Contractual Arrangement: Temporary appointment under Staff Rule 420.4
Contract Duration (Years, Months, Days): 7.5 months (duration is subject to availability of funds, satisfactory performance and continuous need for the position)
Job Posting: May 28, 2024, 1:03:46 PM
Closing Date: Jun 11, 2024, 11:59:00 PM
Primary Location: Sudan-Port Sudan
Organization: EM_SUD WHO Representative’s Office, Sudan
Schedule: Full-time


The incumbent will perform the following duties:

  1. Provide full administrative support to the assigned programme. Draft, review and revise correspondence, reports and documents for proper format and content in consultation with the supervisor. Independently compose correspondence of administrative nature, take notes at meetings, provides informal interpretation/translation when required;
  2. Prepare and process travel requests for team members using GSM, arrange for visa issuance, security clearance, flight and hotel bookings, follows up travel related issues of national and international missions;
  3.  Scan, record, refer and follow up correspondence and documents, evaluate the urgency or critical nature bringing them to the attention of the responsible staff. Inform and remind responsible staff of follow-up dates, response or specific actions, supplying supporting material as appropriate;
  4. Using GSM, monitor aspects of the implementation of country activities, funds for project/programme budget levels and financial expenditures, according to the approved country workplan. Initiate and process different transactions in GSM, including procurement of goods and services. Follows up with concerned parties the receipt of deliverables and finalization of payments;
  5. Compile background material for planning, monitoring and evaluation (including mini-review) exercises. Maintain and update the filing of technical documents and correspondence (soft/hard copies and databases if applicable). Create background reference material as appropriate; access and retrieve relevant material;
  6. Finalize all administrative and logistics preparations required for the organization of meetings held in the country (working groups, seminars/courses, workshops) and pay per diem to participants as appropriate (if needed);
  7. Respond to and act on telephone enquiries in a timely manner. Assess the critical nature of technical issues and direct them to appropriate staff for reply, coordinate appointments for supervisors, establish and maintain a proper computerized information system on MOH and UN counterparts, WHO Collaborating Centers, etc.
  8. Brief colleagues on general office administrative process. Assist/replace administrative staff in the team and perform other related duties as required. Participate in field visits, if required;



Essential: Completion of secondary education supplemented by administrative/secretarial training
Desirable: University degree in business administration, social sciences or related field is an asset.


Essential: At least five years’ progressive administrative experience.
Desirable: Relevant experience in the UN system.


  • Good filing and organizational skills.
  • Ability to maintain good working relationships with staff, experts and visitors.
  • Demonstrated ability to translate routine correspondence into English.
  • Very good time management and stress management skills.
  • Knowledge of WHO rules, manuals, practices, procedures and WHO Style Guide applicable to the administrative level an asset

WHO Competencies

Respecting and promoting individual and cultural differences
Knowing and managing yourself
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Arabic.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 20,537 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


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